Contact Us at Support@bumequipmentclothing.com
Do you offer Free Shipping?
We are currently offering Free Shipping on orders over $75!
Can I expedite my delivery?
Yes. Please see the shipping upgrades in the shipping section at checkout. Shipping upgrade costs will depend on location.
Where is my order?
Each customer will get a tracking number in a confirmation email once their item has shipped. Once the package is shipped, it is in the postal services hands. We can try to help you locate your package, but reach out to the shipping service first as they can give you a more accurate location of where it is.
How do I make an Exchange?
To exchange an item, please contact us Here and request an exchange form. Please fill out the form and place form inside of your package. Once we receive your item in original condition (unwashed and unworn), with original tags, we will start to process your exchange. Please note, exchanges may take up to 5-7 business days after receiving the item to be processed. Items purchased on sale are not eligible for exchanges/returns. Once we have finished processing your exchange, a confirmation email will be sent with tracking information on your new item. Any questions please contact us at Support@bumequipmentclothing.com
Insurance on shipping is recommended. Bumequipmentclothing.com or any of its affiliates are not responsible for missing, damaged, or packages lost in transit.
How do I find my size?
To the side of each product contains a photo of a size guide. We recommend looking at the size guide, especially with Unisex apparel.
The item I want is sold out, can I still place an order for it?
Keep checking back in for product updates. B.U.M. will be bringing in new shipments periodically. Or email us at firstname.lastname@example.org for inquiries.